Frequently asked questions

LBS programs help learners develop and apply communication, numeracy and digital skills to achieve their learning goals. This is done using the Ontario Adult Literacy Curriculum Framework (OALCF) and encompasses six (6) competencies: • Find and Use Information • Communicate Ideas and Information • Understand and Use Numbers • Use Digital Technology • Manage Learning • Engage with Others Learners’ complete activities and milestones to show their progress through their learning plans to achieve their learning goals.

To be eligible for services with us, you must be: • An Ontario Resident • At least 18 years of age (on an exception basis, we can provide services to 16-17 year olds) • Have a valid SIN • Be sufficiently proficient in English or French to benefit from instruction. • Assess below the end of Level 3 of the OALCF on the intake assessment.

Due to how we are funded, we are required to ask for your Social Insurance Number. Our funders use this information to better understand how programs like ours help the people that participate in them and to see the demographic information of those that participate in LBS programs. Once the SIN is entered into the Case Management System, it is made anonymous. There is no way to see or change the SIN. All information collected is private (please see our response on keeping your information confidential below).

All programs that fall under the LBS guidelines are free. LBS organizations are funded in part by the Government of Canada and the Government of Ontario. *Where programming is offered that includes a fee, we will always provide that information clearly to prospective learners.

We do not provide these services to our learners. These are services that are provided by our employment services community partners: · Employment Options in Elliot Lake (https://employmentoptions.ca/job-seekers/services-programs/)located at 40 Prince Edward Walk · Employment Solutions in Blind River (https://employment-solutions.ca/employment-consulting/)located at 1 Industrial Park Road, Suite 205